Refund / Cancellation Policy

Casey & Kirsch Publishers

equippedforreadingsuccess.com

Effective Date: 03/27/2026

This Refund / Cancellation Policy explains how cancellations, renewals, and refunds are handled for purchases and subscriptions made through equippedforreadingsuccess.com.

1. Subscription Services

Certain products or services offered through the Website may be provided on a recurring subscription basis.

By purchasing a subscription, you understand and agree that:

  • your subscription may renew automatically unless canceled
  • you are responsible for managing your subscription status
  • access to subscription content and features may continue only while your subscription remains active and in good standing

2. Cancellation of Subscription

You may cancel your subscription at any time through your account, if that option is available, or by contacting us at:

info@equippedforreadingsuccess.com

Unless otherwise stated at the time of purchase:

  • cancellation will stop future renewals
  • cancellation does not retroactively reverse a completed charge
  • cancellation may allow continued access through the end of the current billing period, after which access may end

3. Refunds

Except where required by law or expressly stated otherwise, all sales are final and subscription fees are non-refundable once charged.

However, we may review refund requests on a case-by-case basis in limited circumstances, such as:

  • duplicate charges
  • technical errors that prevented access to purchased services
  • billing mistakes
  • other exceptional circumstances determined by us in our sole discretion

Submitting a refund request does not guarantee a refund.

4. Failed or Declined Payments

If a recurring payment fails or is declined:

  • your subscription may be suspended, canceled, or limited
  • access to paid features may be interrupted
  • we may attempt to process payment again as permitted by the payment system in use

You are responsible for keeping your payment information current.

5. Promotional Offers and Special Terms

Any promotional pricing, trial periods, discounts, or special offers may be subject to separate terms presented at the time of purchase. In the event of a conflict, those specific terms will control for that offer.

6. Chargebacks and Payment Disputes

If you believe a charge was made in error, please contact us first at info@equippedforreadingsuccess.com so we can attempt to resolve the issue.

Improper or abusive chargebacks may result in suspension or termination of account access.

7. Contact for Refund or Cancellation Questions

For refund or cancellation questions, please contact:

Casey & Kirsch Publishers

equippedforreadingsuccess.com

Email: info@equippedforreadingsuccess.com